Return Policy

At Hayal Köseoğlu Art, we prioritize customer satisfaction. In case you are not satisfied with the products you have purchased, the following return conditions apply:

Return Period

You may request a return within 14 days from the delivery date.

Return Conditions

• The product must be undamaged.
• Returns are not accepted for personalized products.
• It is the buyer’s responsibility to ensure the product reaches us safely during the return process.

Return Process

Once your return request is approved and the product has reached us, your payment will be refunded within 5 business days.

Shipping Information

If the product is not defective, the return shipping cost will be borne by the buyer.